30-Days Money Back Guarantee Program
If you are not happy with your purchase and wish to return an item, Alpha White offers a full refund within 30 days from receiving your parcel. Kindly noted that purchased item must be returned in original condition, including packaging.
To be eligible for this program
these steps must be taken
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On the day that your order is received, kindly take a picture of the products inside the package, and email our customer service at service@alpha-white.com with subject “30 Days Money Back Guarantee” and personal details. Name: Order No:
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You must at least complete one full treatment of 30 days. Where the user should be using the product each day for 30 days.
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Pictures must be provided as proof.
- The packaging must be keep in original condition, we only accept returned products in full packaging.
- Teeth condition each day after treatment (30 days)
- Comparing your teeth with the teeth shading
Kindly Notice That
- If your application does not meet our return criteria, our customer service has the rights to reject your request. Incomplete or illegible claims will not be refunded.
- Once approved, we will refund you the net purchase price (at the time of order), once the product has been returned to our warehouse.
- Customer will be responsible for the delivery cost of the whole return process.
Let customers speak for us
A great product that can whiten teeth in home, very satisfied with the final result, highly recommended to people who drinks coffee regularly.
This whitening device no need to use cable so is very convenience
The whitening function is wonderful, and its brushing mode also very useful
good product, good service and fast delivery.very worthwhile compared to dental clinic services
Nice and cool! A great product to make me looks better and more confident.
Awesome product, the result is quite impressive, it only took 12 days to make a big different
效果很明显，牙齿有变白很多。之前会定时去Dental Clinic美白的，可是价格比较高，现在用Alpha White效果也不错，也比较便宜，很值得
It does not cause sensitivity or pain AT ALL ! The result is so good , love it so much!!!
Awesome and impressive to get such result without going to clinic.
good price and good product! I get my satisfied whitening result in 15 days ( no pain at all hahaha )
已经用了几个星期才来评论的，牙齿确实有变白。客服服务也很好，是很棒的商家。另外参与他们的抽奖活动抽到电动牙刷送给男朋友了，他给的反应是说还不错用啦